SUBSCRIBER AGREEMENT

SUBSCRIBER AGREEMENT

Effective Date: May 11th, 2020
Last Updated: March 12th, 2021

PLEASE READ THE SUBSCRIBER AGREEMENT AND TERMS OF SERVICE AGREEMENT BELOW.

 

This Subscriber Agreement and incorporated Terms of Service Agreement (referred to conjointly as the “Agreement”) is a legally binding agreement which governs your use of ChessGuides’ Services, and outlines what the member can expect from ChessGuides and what ChessGuides’ expects of its members. If you have read and agree to be bound by this Agreement, please click “Accept” at the end of this Agreement to acknowledge your understanding and agreement. If you do not agree to be bound by the terms of this Agreement, you should not click “Accept,” but you will not be able to proceed with your membership registration. Please be sure to read the following Agreement carefully, as clicking “Accept” is intended to be the legal equivalent of a signature.

 

IF YOU ARE PURCHASING AN ANNUAL MEMBERSHIP, PLEASE CAREFULLY REVIEW THE CANCELLATION POLICY IN SECTION V BEFORE YOU SUBMIT PAYMENT.

I.              SERVICES

Member access to ChessGuides’ products and services will vary based upon the level of membership you choose. Access to ChessGuides’ products and services based upon the membership level chosen will be available to the subscriber upon receipt of payment. There are three levels of membership. These levels of membership with their corresponding services offered are outlined below:

 

Starter Membership

·      Full access to our community of Guides

·      Two group lessons per week

·      Entry into monthly club events

 

Full Membership

·      Full access to our community of Guides + Priority Scheduling

·      Three group lessons per week

·      Entry into monthly & weekly club events

 

Premier Membership

·      Full access to our community of Guides + Priority Scheduling

·      Seven group lessons per week

·      Unlimited entries to club events

Family Membership

·      Full access to our community of Guides + Priority Scheduling

·      Customized Membership for up to 3 family members

Competitor’s Ticket

·      Full access to community events for prizes

 

ChessGuides reserves the right to update, modify, revise, suspend or discontinue any aspect of its memberships and/or services. Any updates, modifications and/or changes to memberships and/or services may be communicated to members via written or electronic means (including but not limited to by posting a notice on this Agreement that it has been “updated”). Any updates, modifications and/or changes will be reflected in this Agreement.

II.            FEES AND PAYMENT

You must be 18 years of age or older to subscribe and purchase a membership with ChessGuides for use of our products and services. If you are under 18 years of age and want to use our products and services, your parent or legal guardian must complete the account sign-up and purchase the membership on your behalf. You should review the complete and current price list before signing up for a ChessGuides’ membership. The current price list is as follows:

 

·      Annual Starter Membership – $99/month

·      Month-to-Month Starter Membership – $168/month

·      Family Membership – $277/month

·      Full Membership – $356/month

·      Premier Membership – $796/month

·      Competitor’s Ticket – $35/month

 

ChessGuides reserves the right to change our fees and prices at any time so this price list is subject to change, with or without notice. Please be sure to review the most up to date price list available on the membership page of ChessGuides’ website prior to purchasing a membership. ChessGuides accepts payment via credit card through third-party processor, Stripe, or via PayPal. All payments will be made in US dollars. All subscriptions are auto-renewed until cancelled by the subscriber.

III.         REFUNDS AND REIMBURSEMENTS

ChessGuides’ Site and Services are provided on an “as is” basis, and accordingly, ChessGuides expressly disclaims any guarantees or warranties regarding its Services and products. Once payment is made for any of our Service plans, ChessGuides has no obligation to reimburse or refund any user for any reason. This includes reimbursements or refunds to any user whose access to the Site and use of our Services has been terminated or suspended for inappropriate, objectionable, unlawful, or harmful conduct. ChessGuides will similarly not offer reimbursements or refunds to any user whose Site access is terminated or suspended for violation of any of ChessGuides’ Terms and Conditions.

 

IF THERE IS ANY LANGUAGE ON OUR SITE CONTRARY TO THIS REIMBURSEMENTS/REFUNDS POLICY AND THERE IS A QUESTION AS TO WHICH LANGUAGE GOVERNS, THIS REIMBURSEMENTS/REFUNDS POLICY GOVERNS.

IV.          CHANGES TO SUBSCRIPTION

A subscriber may upgrade or downgrade their level of membership at any time. However, if a subscriber chooses to upgrade or downgrade their level of membership prior to the end of a subscription period (the subscription period is defined as one month for month-to-month starter memberships, full memberships and premier memberships, and one year for annual starter memberships), the upgrade or downgrade will not take effect until the start of the next subscription period. If a subscriber has any questions regarding subscription changes, he/she should email contact@www.chessguides.org.

V.            CANCELLATION

A subscriber may cancel his/her membership/subscription at any time. If the subscriber cancels his/her membership/subscription prior to the end of the subscription period, the subscriber will be still be billed for the entirety of the subscription period, as month-to-month subscriptions (e.g. month-to-month starter memberships, full memberships, premier memberships) are billed in full at the start of the subscription period.

 

PLEASE BE ADVISED, these cancellation rules do not apply to annual memberships. THERE IS A NO CANCELLATION POLICY FOR ANNUAL MEMBERSHIPS. IF AN ANNUAL MEMBERSHIP SUBSCRIBER CANCELS HIS/HER ANNUAL MEMBERSHIP AT ANY TIME PRIOR TO THE COMPLETION OF THE 12-MONTH SUBSCRIPTION PERIOD, THE SUBSCRIBER WILL BE RESPONSIBLE FOR HALF OF THE REMAINING SUBSCRIPTION BALANCE WHICH WILL BE BILLED TO THE SUBSCRIBER’S CREDIT CARD AT THE TIME OF CANCELLATION.

 

All subscriptions are auto-renewed at the initial membership level until cancelled by the subscriber. You must cancel your subscription before it automatically renews at the start of the next subscription period in order to avoid billing of subscription fees for the renewal term to your credit card.

 

IF THERE IS ANY LANGUAGE ON OUR SITE CONTRARY TO THIS CANCELLATION POLICY AND THERE IS A QUESTION AS TO WHICH LANGUAGE GOVERNS, THIS CANCELLATION POLICY GOVERNS.

VI.          SUBSCRIBER RULES

By signing up for a membership account and subscribing to ChessGuides, you acknowledge and agree to adhere to all of the terms and conditions and rule and regulations provided in the Terms of Service Agreement below, as well as all applicable local, state and federal laws. ChessGuides reserves the right to permanently terminate or indefinitely suspend your access to and use of the Site for violations of any rule, regulation, statute, or law relating to online conduct and acceptable content, and/or for taking any actions or exhibiting any behaviors which ChessGuides’ deems objectionable, inappropriate, unlawful, or harmful at any time, with or without notice.  

VII.       ACKNOWLEDGEMENT

This Agreement comprises the entire agreement between you and ChessGuides concerning membership subscriptions and supersedes any prior statements or representations. If you have read and agree to be bound by this Agreement, please click “Accept” at the end of this Agreement to acknowledge your understanding and agreement. If you do not agree to be bound by the terms of this Agreement, you should not click “Accept” and you will not be able to proceed to utilize ChessGuides’ products and services.

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